PRIVACY &
COOKIE POLICY

Last update January 01, 2026

Welcome to Buono Mochi ice website. Our website provides you information about delicious Frozen dessert products. This Privacy Policy describes the data collection, use, sharing and protection practices of Buono Mochi Ice when you are viewing, interacting and providing information on Buono Mochi Ice website and its presence on other websites and social media.

This Privacy Notice for Buono (Thailand) Public Company Limited ("We" ,"Us" or "Our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Visit our website at www.buono-mochiice.com or any website of ours that links to this Privacy Notice

Use Buono Mochi Ice. Welcome to Buono Mochi Ice website. Our website provides you information about delicious Frozen dessert products. This Privacy Policy describes the data collection, use, sharing and protection practices of Buono Mochi Ice when you are viewing, interacting and providing information on Buono Mochi Ice website and its presence on other websites and social media.

Engage with us in other related ways, including any marketing or events

Changes to the privacy policy and data accuracy. This version was last updated on the date above and historic versions can be obtained by contacting us. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links.This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@buonogroup.com.

1. What personal information is collected?

As part of you using our Website and when you elect to receive newsletters and updates via email regarding our products and business (collectively ‘marketing updates’), we may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

First name and last name
Contact information including your address, e-mail address and telephone numbers.
Technical information including your IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and other technology on the devices you use to access our website.
Communications information including your correspondence with us and any feedback that you provide us with.

2. How and when do we collect your personal information?

Information We Collect Through Automated Means by:

Buono Mochi Ice and our services providers (third-party companies that work on our behalf) use a variety of technologies to assist in collecting information about your use of our Website and the devices you use to access our Website.

Visitor Data. When you use our Website, we collect information that will help us understand and analyze your experience interacting with our Website and viewing our Products. For example, we may collect information related to domain names, the type of browsers used to access our Website, operating system software, browser plug-ins, cookie preferences, search engine keywords, the pages you viewed and amount of time spent on particular pages, terms you use in you searches on our Website, and similar information.

Location Information. When you use our Website, we and our service providers may automatically collect general location information (e.g., IP address, city/state and or postal code associated with an IP address) from your computer or mobile device.

And we collect the majority of the personal information that we process about you directly from you when you provide this information to us by:

Contacting us to obtain information relating to us or our products and/or services;

Communicating with us by phone, e-mail or otherwise, or when you complete a questionnaire or competition entry form.

Opting-in with us to receive our marketing updates.

We may also collect technical information when you access and interact with the Website (see the section below on “How do we use cookies?”).

We may use cookies to:

keep track of the number of return visits to our Website.
accumulate and report aggregate, statistical information on Website usage.
deliver specific content to you based on your interests or past viewing history on our Website.

We do not collect data from people under the age of 18 and we will delete such data if we are informed we hold it.

3. Information We Collect From Social Media and other Content Platforms

Buono Mochi Ice maintains a presence on a variety of social media platforms. When you “like” or “follow” us on Facebook, Instagram, TikTok, or other social media platforms, we may collect some information about you. This information includes your name, email address, any comments or content you post that is relevant to Buono Mochi Ice. We also collect your information if you sign up for a promotion and/or submit information to us through one of our social media accounts.

As noted specifically below, we are not responsible for either the content on, or the privacy practices of, social media platforms, or any third party sites or apps to which we link. Those apps, sites and platforms are not controlled by us and therefore have their own privacy policies and terms of use.

Buono Mochi Ice also maintains a blog as a part of our Website. When you comment or post content to any of our blog, we will collect your name and email address.

4. How we use your information?

We use your personal information for the following purposes:

To respond to your enquiries and complaints, and to manage our relationship with you;
To communicate with you by sending your our marketing updates ;
To administer and protect our business and this site, including to prevent or detect fraud or abuses of our Website;
For market research, reporting, analysis and modelling so as to improve the products and services we provide;
To comply with our financial record keeping obligations;
To use data analytics to improve our website, products, services and user experiences;
To enable third parties to carry out technical, logistical or other functions on our behalf.

By law, when processing your personal information we are required to have a ‘legal basis’ to do so. A legal basis is essentially a legal justification for processing your personal information. The legal basis we use to process your personal information will generally be one or more of the following:

Where it is necessary for our legitimate interests in administering and managing our relationship with you and running our business lawfully and effectively; or
To enable us to comply with a legal or regulatory obligation.

Sometimes we may ask for your explicit consent to use your information for particular purposes (e.g. to send you our marketing updates). Where we do so, this consent will be our legal basis for our use of the information. You can withdraw your consent at any time and we will then stop processing your information for that purpose. If you wish to withdraw your consent, then please contact us using the details at the end of this notice.

For more information on the specific legal basis we are relying on in relation to any of the individual processing activities we have highlighted above, please contact us using the contact details at the end of this notice.

5. Advertising, data analytics and your right to opt out

Email Marketing

By submitting your email address through our Website, you are expressly consenting to receive emails from Buono Mochi Ice, including from Buono Mochi Ice affiliates, and from third parties concerning offers and advertisements unrelated to Buono Mochi Ice. To opt-out of receiving email messages from us, from our affiliates or from other third parties, click on the “Unsubscribe” link contained in each email. Please allow up to 10 business days for us to process your request. Please note if you decide not to receive marketing emails from us, you may still receive email messages regarding order(s) of our Products (i.e., order confirmation, shipping information, etc.). If you have questions or concerns regarding this provision, please contact us:
By email: info@buonogroup.com

Online Advertising

Our Website may integrate third-party advertising technologies (e.g., ad networks and ad servers such as Facebook, Google Ad Words, Criteo and others) that use cookies and other technologies to deliver relevant content and advertising for products on our Website, as well as on other websites you visit and other applications you use. The ads may be based on various factors such as the content of the page you are visiting, information you enter such as your searches, demographic data, and other information we collect from you. These ads may be based on your current activity or your activity over time and across other websites and online services.

We sometimes provide our customer information (such as email addresses) to service providers, who may “match” this information in de-identified form to cookies (or mobile ad identifiers) and other proprietary IDs, in order to provide you with more relevant ads when you visit other websites and mobile applications.

We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on the device you use to access our Website by non-affiliated third-party advertising network services.

If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or the Your Online Choices link to opt-out of receiving tailored advertising from companies that participate in those programs.

If you are interested in more information about Criteo’s privacy practices or opting-out of Criteo’s advertising services, you may view their Privacy Policy.

To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ads Settings page.

We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.

Please note that if you exercise the opt-out choices above, you will still see advertising when you use our Website, but it will not be tailored to you based on your online behavior over time.

Data Analytics

We may use third-party web analytics services (such as those of Google Analytics (including Google Signals, Google User-ID, and other Google Analytics features) and MixPanel) on our Website to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; try to locate the same unique users across multiple browsers or devices to better tailor services and features; and provide certain features to you. If you have a Google account with personalized advertising enabled, through Google Signals, Google will also be able to gather for us analytics and engagement information from across the various devices you use to access the Services. To prevent Google from using your information for analytics (including cross-device tracking for personalization purposes), you may install the Google Analytics Opt-out Browser Add-on by clicking here. And to opt out of Google Signals, please open your “Settings” app, locate and tap “Google,” select “Ads,” and turn ON “Opt out of Ads Personalization.” You may also be able to disable cross-device tracking through your Android or Apple device-based settings.

If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.

6. How we share your information?

Service Providers and Third-Party Vendors. We provide access to or share your information with select third parties who use the information to perform services on our behalf. They provide a variety of services to us, including sales, marketing, advertising, analytics, research, customer service, data storage, IT and security, fraud prevention, and auditing and legal services.

Legal Compliance. By using Buono Mochi Ice Website and Services, you acknowledge and agree that we may access, retain, and disclose information we collect and maintain about you if reasonably necessary to comply with a subpoena or court order, to enforce our Terms of Use, Privacy Policy, or Buono Mochi Ice legal rights.

Business Transfers. As Buono Mochi Ice continues to grow, we may buy, merge, or partner with other companies. In such transactions, your information may be among the assets that are transferred.

Public Forums. Certain features of our Website make it possible for you to share comments publicly with other users. Any information that you submit through such features is not confidential, and we may use it for any purpose (including in testimonials or other marketing materials). For example, if you submit a product review on the Website’s blogs, we may display your review (along with the name provided, if any) on Buono Mochi Ice Website and on third-party websites. Any information you post openly in these ways will be available to the public at large and potentially accessible through third-party search engines. Accordingly, please take care when using these features.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

8. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

9. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.